Our workshop sessions are designed to comply with the Body of Knowledge Domains to provide the maximum educational benefit for you. This synopsis of the sessions will give you a taste of the deliverables that you will get from the 2019 Fall Conference:

Body of Knowledge (*) next to titles designate the appropriate domain covered:

          • Operations Management = blue
          • Financial Management = green
          • Risk and Compliance Management = purple
          • Human Resource Management = gray


KEYNOTE: IF HEALTHCARE IS ABOUT WELL-BEING THEN WHY AM I SO STRESSED OUT - Jerry Bridge

(Operations Management)

If the purpose of healthcare is to alleviate suffering and improve health and well-being, shouldn’t that include everyone, including healthcare workers? Yes, of course!   And yet countless numbers of medical staff at every level, clinical and administrative, feel overwhelmed, overworked and overtired. Continually busy or multitasking, trying to keep up with increasing demands or maintain impossible schedules, workers often feel fragmented, exhausted and burned out! This presentation offers principles, practices and tools to help you deal more effectively with the challenges, stress and ever-increasing demands of 21st century living, at work and in life! 

 

REDEFINING PRODUCTIVITY-WORKING ON WHAT MATTERS MOST  - Jerry Bridge

(Operations Management)

The pace of work is accelerating, leaving many of us with the experience of being overwhelmed, frustrated and stressed. We’re deluged with information, tortured by impossible deadlines, and overwhelmed by high-spiraling expectations. No matter how well organized we are, effectively dealing with all we have to do and handle often seems impossible. The tools that were developed more than 30 years ago simply are insufficient for today’s work demands. In short, we need a new system with new thinking that are a match for the speed, volume and complexity of information coming at us; a productivity makeover! This presentation offers an entirely new way of thinking about, organizing, and managing your work and life. You’ll gain insight into some of the existing, obsolete, ways of working that place a limit on your effectiveness. You’ll finish the afternoon with new perspectives, work habits and practices that leave you more powerful, focused and productive.


SEEING PAST TOMORROW:  USING APPOINTMENT DATA TO STRATEGIZE, CHANGE, AND THRIVE IN THE FUTURE - Nate Moore

(Financial Management)

How would financial management be different in your practice if you could see the future? Appointment data is about as close as a practice manager can come to seeing what next week and next month will look like. Join an interactive discussion on using appointment data to increase opportunities in your practice. We will discuss ways to measure patient access to your providers, to reduce no show appointments, and to maximize capacity of your most important practice resources. See how practices across America are using appointment data to identify and solve problems before patients arrive, to make staff more efficient, and to reduce the number of unsold patient appointments. Medical practices have unique and unparalleled access to future information if they can leverage appointment data. Bring your ideas and experience and join the conversation in this session.

Learning objectives:

    • See real world examples of practices using appointment data to see the future
    • Discover ways to gather, analyze, and report on appointments
    • Collaborate on ideas and tools to leverage appointment data


BETTER DASHBOARDS, BETTER DECISIONS:  REVENUE CYCLE MANAGEMENT FOR MEDICAL PRACTICES - Nate Moore

(Financial Management)

How often do you focus and act on data from your practice’s dashboard? Is your dashboard pretty useful or just pretty? This session will look at how leading medical practices customize dashboards they receive to get the most insight and direction in a short amount of time, featuring tips and tricks for making dashboards customizable, dynamic and practical. Attendees will consider how dashboards are delivered, who sees them and how often they are reviewed, as well as how to organize dashboards to be efficient and effective in displaying critical, timely information. Attendees will learn how to consider how these dashboards motivate different members of their team to improve performance, and how dashboards designed by CPAs and practice administrators address specific challenges. Helpful case studies will be presented to show these ideas in a real-world setting.

Learning objectives:

    • Compare examples of practice-changing dashboards for medical practices nationwide
    • Experiment with new ways to drive change in your organization via timely, relevant data
    • Outline to peers how to build better practice dashboards for your specific organization


TOP 10 STRATEGIES TO LOWER OVERHEAD COSTS IN YOUR PRACTICE  - Debra Phairas

(Financial Management)

There are only three ways to improve net income in your practice:  Raise fees, increase productivity or decrease overhead.  Given the complexities of managed care contracting, raising fees can be difficult to accomplish.  Your doctors may already be working at maximum capacity, so increasing productivity may not be an option either.  Therefore, greater profitability may only be achieved by controlling and reducing overhead expenses while improving efficiency.  This session will discuss the best ways to reach this goal.

This session will provide you with the knowledge to:

    • Outline the top ten strategies to lower overhead costs in your practice
    • Analyze the most common staffing mistakes affecting your costs
    • Determine how to eliminate inefficiencies and make your practice more productive


ACMPE WORKSHOP - Connie Leffler

We will cover the Body of Knowledge to give attendees a better understanding of each Domain:

Operations Management, Financial Management, Human Resource Management, Risk and Compliance Management, Organizational Governance and Patient Centered Care. 

We will review the pathways to obtain Board Certification and Fellowship along with sample questions for Board Certification.


ACTIVE SHOOTER TRAINING - REFUSE TO BE A VICTIM: Response to active shooter/killer, Personal safety - Officers Chris Pawelski and John Davis

(Risk and Compliance Management)

Have you ever wondered what you would do?  Well, if you haven’t thought about it before hand, it’s too late. In order to avoid being the victim of a crime you have to actively participate in your own safety plan.  That starts with recognizing a potentially bad situation and reacting appropriately. This session will raise awareness about and outline the Run, Hide, Fight response to active shooters/killers as well as offer key points about personal safety in your everyday life. It is our goal to bring out of the “bubble” and help you live aware of your surroundings.


COMPENSATION AND BENEFITS SURVEY REPORT - Adam Shewmaker and Meagan Parker

(Human Resource Management)

Many years ago, Dean Dorton conducted a Compensation and Benefits Survey for medical management and support positions throughout the Commonwealth of Kentucky. After taking some time off to conduct other relevant industry surveys pertaining to physician integration, risk management and compliance, physician practice management and more, Adam Shewmaker, Director of Healthcare Consulting Services and the Dean Dorton team repeated the Compensation and Benefits Survey in 2019. Adam will discuss the overall survey results, trends throughout the region, and any correlations between positions, employment needs of hospitals and physician practices, and the industry’s needs overall.


Kentucky Medical Group Management Association is a 501(c)6 non-profit organization. 

Kentucky Medical Group Management Association

11 West Monument Avenue, Suite 510

Dayton, OH 45402

Toll-free:  833-782-7180

KentuckyMGMA@meinet.com


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